Return Policy

At Azmarino General Supply , we want you to be fully satisfied with your purchase. If you are not satisfied for any reason, please review our return policy below. Your use of the Site and purchases made are subject to this policy.

1. Damages and Issues

Please inspect your order upon receipt and contact us immediately if:

• An item is defective or damaged.
• You received the wrong item.
• There are any discrepancies in your order.

To report an issue, please email us at azmarinosupply@gmaill.com with your order number, a description of the issue, and supporting photos if applicable. We will work to resolve the problem as quickly as possible.

2. Exceptions and Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

• Perishable goods
• Custom or personalized items.
• Gift cards.
• Intimate or sanitary products.

Additionally, items must meet the following criteria to be eligible for return:

• The item must be unused, in its original condition, and in its original packaging.
• Returns must be initiated within 10 days of the delivery date.

3. Refunds

Refunds are processed as follows:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method. Please allow [Insert Timeframe, 5-10 business days for the refund to reflect in your account.

Note: Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).

5. How to Initiate a Return

To initiate a return, please:

1. Contact us at azmarinosupply@gmail.com with your order details and reason for the return.
2. We will provide instructions for shipping the item back to us.
3. Pack the item securely and include all original packaging and documentation.

You are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service to ensure your return is delivered safely.